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TERMS OF ENGAGEMENT: THE NON-DIET METHOD

 

TERMS OF ENGAGEMENT: THE NON-DIET METHOD

Last Updated: 29/08/24

1. Introduction

The Non-Diet Method, is a 12-week nutrition and lifestyle online course and group coaching programme designed specifically for women. This programme is provided by The Mindful Cook, (Registered Business Number 10887404) These Terms of Engagement govern your participation in The Non-Diet Method and outline the responsibilities and expectations of both parties.

By enrolling in The Non-Diet Method, you agree to abide by these Terms of Engagement. Please read them carefully.

2. Programme Overview

  • Programme Name: The Non-Diet Method
  • Provider: The Mindful Cook
  • Duration: 12 weeks
  • Content: The programme includes 6 modules, 12 training videos, 25 downloadable guides, a library of over 150 recipes, monthly live coaching events via Zoom, and access to an online community.
  • Cost: £447 (paid in full upfront or in 3 monthly instalments of £149 each).

3. Payment Terms

  • Payment Options: You may pay the full amount of £447 upfront or in 3 monthly instalments of £149.
  • Late Payments: Payments are processed via PayPal or Stripe. In the event of a late payment, attempts to collect payment will be made up to 4 times within a 3-week period. If payment is not received after these attempts, your membership will be cancelled.
  • Ongoing Membership: After the initial 12-week programme, you may continue to access the online community, resources, and live events for £19.99 per month.

4. Refund and Cancellation Policy

  • 21-Day Money-Back Guarantee: If, within the first 21 days of enrolment, you are not satisfied with the programme and have fully engaged with the content and community, you may request a full refund by emailing [email protected].

  • Non-Refundable Payments: After the 21-day period, instalment payments are non-refundable. Cancellation of membership results in immediate forfeiture of all membership privileges without entitlement to a refund for any charges already paid.

  • Fair Cancellation Policy: Refunds or cancellations may be considered under the following circumstances:

    • Long-term illness or injury (over three months)
    • Financial hardship due to redundancy, loss of employment, or a significant reduction in household income
    • Pregnancy
    • Breach of service by The Mindful Cook (failure to provide agreed services, including programme materials, community access, and live events, except for one month break per annum)

  • Breach of Terms: The Mindful Cook may terminate this agreement immediately for breach of copyright or community guidelines.

  • Deferral: You may request to pause or defer your participation under certain circumstances by emailing [email protected]. Deferral is only permitted if a subsequent term is planned, and by agreeing to defer, you waive the right to request a refund.

5. Access and Usage

  • Access Duration: Access to the programme materials and live events is granted for 12 weeks from the programme start date, not the enrolment date.
  • Copyright Protection: All content within The Non-Diet Method is protected under copyright law. You are granted a limited, non-transferable licence to access and use the content for personal, non-commercial purposes only. Any unauthorised reproduction, distribution, modification, or use of the content is strictly prohibited and may result in legal action.
  • Prohibited Sharing: You are not permitted to share programme content with others.

6. Health and Medical Disclaimer

  • Not Medical Advice: Participation in The Non-Diet Method does not replace professional medical advice. The Mindful Cook does not provide health, medical, or nutrition therapy services, nor do we diagnose, treat, prevent, or cure any physical ailment or mental/emotional condition.
  • Consult a Professional: Always consult with a qualified healthcare professional before beginning any diet, weight loss plan, exercise regimen, or wellness programme. Only a licensed medical professional familiar with your medical history can make specific recommendations regarding treatment.

7. Privacy Policy

  • Personal Data: Your personal data is collected and used solely to help you achieve your health objectives through the course. The Mindful Cook is committed to protecting your rights and privacy in accordance with the General Data Protection Regulation (GDPR).
  • Data Usage: We may hold your data for the purposes of providing direct healthcare, marketing, newsletters, and case histories.
  • Special Category Data: We may collect special category data, including health information, to provide direct healthcare.
  • Data Protection Commitment: The Mindful Cook commits to complying with the law, respecting individuals' rights, being transparent, and registering with the Information Commissioner’s Office (ICO).

For more details, please refer to our Privacy Policy.

8. Governing Law

These Terms of Engagement are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Dispute Resolution

In the event of a dispute, both parties agree to first seek resolution through informal negotiation. If a resolution cannot be reached, the dispute shall be referred to mediation or arbitration before pursuing any legal action.

10. Changes to Terms

The Mindful Cook reserves the right to change these Terms of Engagement at any time. Changes will not take effect during an ongoing 12-week programme but will apply to future enrolments. Clients will be notified of any changes via email. Should The Mindful Cook cancel the programme, all paying members will be notified via email, and any ongoing member payments will be refunded according to the date payment was taken and the programme end date.

11. Termination

Please refer to the Fair Cancellation Policy for details on how to terminate this agreement.

12. Miscellaneous

  • Entire Agreement: These Terms of Engagement constitute the entire agreement between you and The Mindful Cook regarding your participation in The Non-Diet Method.
  • Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
  • Non-Transferability: Your membership and access to the programme are personal to you and may not be transferred to any other person or entity.

Contact Information

For any questions or concerns regarding these Terms of Engagement, please contact:

Josie Jones
The Mindful Cook
Email: [email protected]

Thank you for choosing The Non-Diet Method. We are excited to support you on your journey to a healthier and more mindful lifestyle!